Frequently asked questions

Found is a business banking platform for small business owners and self-employed professionals. It combines a business checking account and Mastercard business debit card¹ with built-in tools for bookkeeping, taxes, invoicing and contractor management. Read: Who is Found for?

No. Found is a financial technology company, not a bank. Banking services are provided by Lead Bank, Member FDIC. The funds in your account are FDIC-insured up to $250,000 per depositor for each account ownership category. FDIC insurance only covers the failure of an FDIC-insured depository institution.

Found is a financial technology company, not a bank. Banking services are provided by Lead Bank, Member FDIC. The funds in your account are FDIC-insured up to $250,000 per depositor for each account ownership category. FDIC insurance only covers the failure of an FDIC-insured depository institution. Read: Are my deposits FDIC-insured?

Found is built for small business owners and the self-employed, including sole proprietors, LLCs, S-Corps, C-Corps and partnerships, consultants, independent contractors and creators. It's especially useful if you receive 1099 income and want help with bookkeeping and taxes. Read: Who is Found for?

Yes. Found supports sole proprietors, single and multi-member LLCs, corporations, including those taxed as S-Corps, and partnerships. As an LLC, you'll need your EIN to open an account. Read: Can I use Found if I have an LLC?

Yes. S-Corps can use Found's banking, bookkeeping, invoicing and contractor management features. Some tax features, like real-time tax estimates, are only available to Schedule C filers. Read: Can I use Found as an S-Corp?

Yes. Found supports multi-member LLCs, corporations and partnerships. You can add up to 4 beneficial owners in addition to the primary account holder when you open your account. Read: Can I use a Found account if my business has multiple owners?

Yes. You can have up to 5 active businesses on one login and switch between them in the app. Read: Can I manage multiple businesses on Found?

Found is only available in the United States, to customers with a valid U.S. address and Social Security Number. Once you have an account, your Found card works internationally anywhere Mastercard¹ is accepted. Read: Can I use Found internationally?

Not currently. Found accounts include a Mastercard business debit card¹, and you can add up to 20 virtual cards and order up to 10 physical cards. Read: Does Found offer a credit card?

Found isn't a payroll provider. You can pay 1099 contractors from Found with no per-contractor fees, and pay yourself at any time by card or by transfer to another account. Read: Does Found offer payroll?

Found's core features are free. Found Plus ($35/month or $315/year) and Found Pro ($80/month or $720/year) are optional paid plans with more tools and benefits. Compare Found plans and pricing

Found has no monthly account maintenance fees and no required minimum balance.² Some services have fees, such as outgoing wires and cash deposits, and a $10 dormancy fee applies if your account is dormant for 12 consecutive months. Read the Found Fee Schedule

Besides the optional Found Plus ($35/month or $315/year) and Found Pro ($80/month or $720/year) plans, Found charges 1.75% for an Instant Payment ($0.50 minimum, $50 maximum), 1% for an Express transfer ($0.50 minimum, $25 maximum), $2 per cash deposit, $15 per outgoing wire ($10 on Found Pro),³ $1 per mailed check (free on Found Pro) and $10 if your account is dormant for 12 consecutive months. There's no fee to receive an Instant Payment into your Found account. Read the Found Fee Schedule

Found does not charge ATM fees, but some ATM operators may add their own fee.⁴ You can withdraw up to $550 a day at ATMs that accept Mastercard¹. Read: Can I use my Found card at an ATM?

Found does not charge international transaction fees. When you pay in a different currency, the card network converts the transaction into U.S. dollars and may charge a fee for the conversion. Read: How do I make international transactions with my Found card?

Yes. You can try Found Plus ($35/month or $315/year) or Found Pro ($80/month or $720/year) free for 30 days. Each customer can have one free trial across both plans. After the trial, your plan is billed from your Found balance. Read: Is there a free trial for Found Plus?

Yes. You can cancel Found Plus ($35/month or $315/year) or Found Pro ($80/month or $720/year) in the app and keep your plan's features until the end of your billing period. Read: How do I cancel my Found Plus or Found Pro subscription?

Found's core features are free and include business banking, bookkeeping, invoicing and contractor management. Found Plus ($35/month or $315/year) adds advanced bookkeeping tools, quarterly tax payments in the app, priority support and 1.50% Annual Percentage Yield (APY) (variable) on balances up to $20,000.⁵ Found Pro ($80/month or $720/year) adds 2.50% APY (variable) on all balances, 1% cash back on qualifying card purchases⁶ and a dedicated account manager. Compare Found plans and pricing

Found Plus subscribers ($35/month or $315/year) earn 1.50% APY (variable) on balances up to $20,000. Found Pro subscribers ($80/month or $720/year) earn 2.50% APY (variable) on all balances, with no cap.⁵ Read: How do I earn an APY bonus on my Found balance?

Found takes your end-of-day balance for each day you were a paid Found Plus or Found Pro member,² averages those balances and calculates your APY on that average. Read: How do I earn an APY bonus on my Found balance?

Yes. Found cardholders can earn cash back at select merchants, and Found Pro subscribers ($80/month or $720/year) earn 1% cash back on qualifying card purchases.⁶ Read: How do I earn cash back rewards with my Found account?

You can sign up in as little as 5 minutes, and there's no credit check. You'll need your legal name, U.S. residential address, date of birth and Social Security Number. LLCs, corporations and partnerships also need an EIN. Read: How do I open a Found account?

No. Opening a Found account doesn't require a credit check. Read: How do I open a Found account?

LLCs, corporations and partnerships need an EIN. Sole proprietors without an EIN can open an account with their Social Security Number. Getting an EIN from the IRS is free and takes a few minutes online. Read: How do I get an EIN?

Federal law requires financial institutions to verify the identity of account holders. Found uses your SSN to confirm your identity. ITINs are not accepted. Read: Why do I need an SSN for opening a business account?

For LLCs, corporations and partnerships, Found verifies your legal business name, business address, state registration and EIN. Your business name must match your official documents. Read: How does Found verify my business?

Found doesn't open accounts for businesses in restricted or prohibited industries, such as drugs and cannabis, tobacco and e-cigarettes, and weapons. Read: What businesses are prohibited from using Found?

Sign up for free, move money into Found, give clients and platforms that pay you your new account and routing numbers, update your card on services you pay for, and import past transactions from your old accounts. Read: How do I switch to Found from another bank?

You can add money by bank transfer or direct deposit, wire transfer, payment apps and processors like Square and Stripe, cash deposit, mobile check deposit, or a linked debit card. Some methods have fees, such as $2 per cash deposit, and payment apps may charge their own fee for instant transfers.² Read: How do I add money to my Found account?

Yes. You can deposit cash at over 79,000 participating retail locations using a barcode in the Found app, and the money arrives in seconds. Found charges $2 per cash deposit. ATM cash deposits aren't supported. Read: Can I deposit cash into my Found account?

Yes. Eligible users can deposit checks made out to them or their business with mobile check deposit. Funds are typically available after 4 business days, unless additional review is required. Read: How do I deposit a check to my Found account?

Yes. Found accounts can receive domestic and international wires (international wires must be sent in U.S. dollars). Incoming wires are typically processed within one business day. Read: Can I receive wire transfers to my Found account?

Yes. You can send domestic wires from the app. Each outgoing wire costs $15, or $10 on Found Pro ($80/month or $720/year).⁷ Wires submitted by 2:30 PM ET are processed the same business day. Read: How do I send a wire transfer?

Yes. You can receive instant payments for free, and send an Instant transfer to an eligible bank account for 1.75% of the amount ($0.50 minimum, $50 maximum). Instant transfers settle within minutes, 24/7. Read the Found Fee Schedule

Found doesn't currently support Zelle. You can send payments from Found that recipients can collect by bank transfer, debit card, Venmo, PayPal or Cash App, and get paid by sending an invoice. Read: Can I send or receive Zelle payments with Found?

Found doesn't offer a checkbook, but you can mail a check from the app. Found charges $1 per mailed check, and mailed checks are free on Found Pro ($80/month or $720/year). Checks typically arrive within 5–10 business days. Read: How do I mail a check?

There's no limit on what you can receive by direct deposit, bank transfer, wire or payment app. Card purchases and transfers to payment apps are limited to $5,000 a day for new accounts and $20,000 a day for established accounts. Read: Are there deposit or transaction limits?

Direct deposits and incoming wires typically arrive within 1–2 business days. Deposits to your Found card from apps like Venmo or PayPal, and transfers from a linked debit card, typically arrive within minutes. Read: When will my funds be available?

Yes. Download a direct deposit form with your account and routing numbers from Statements and documents in the app, and share it with your employer or client. Direct deposit funds may be available up to two days early.⁸ Read: How do I set up direct deposit into my Found account?

Anywhere Mastercard¹ is accepted. Your virtual card is ready to use as soon as your account is active, and your physical card typically arrives within 5–7 business days of shipping. Read: Where can I use my Found card?

Yes. You can issue physical and virtual cards to team members, set a spending limit on each card and see activity by cardholder. Cardholders only see their own card, not your account. Read: How can I issue cards to team members?

You can create up to 20 virtual cards and order up to 10 physical cards, each with its own spending limit. Ordering an additional physical card costs $5. Read: How do I create additional virtual cards?

Yes. You can add your virtual cards to Apple Wallet or Google Pay from the Cards screen in the app. Read: How do I add my virtual card to a mobile wallet?

Request a replacement card in the app and choose "My card is lost or stolen." This deactivates your old card right away. You get three free replacements in a six-month period, and each one after that costs $5. Read: What should I do if my card was lost or stolen?

Income and card spending are logged in your Activity feed automatically. You can categorize expenses, add receipts, create rules and import transactions from other accounts, so your books stay up to date as you go. Read: Guide to Bookkeeping on Found

Yes. When a deposit comes in, Found can estimate your taxes and set that amount aside in your Taxes pocket. You choose whether to use Found's estimate or your own percentage.⁹ Read: How does Found help me automatically save for taxes?

Yes. Found Plus ($35/month or $315/year) and Found Pro ($80/month or $720/year) subscribers who file a Schedule C can pay quarterly taxes in the app. Read: How to pay your quarterly taxes in Found

Yes. Found tracks what you pay each contractor and lets you view, create and file 1099-NEC forms.⁹ Read: How do I view, create, and file 1099-NECs with Found?

Yes. With accountant access, your accountant or bookkeeper can view and categorize your activity, create rules, export data and download reports. They can't move money or change your account settings. Read: What is accountant access?

Yes. You can export your activity, including manual bookkeeping entries, as a CSV, and download monthly bank statements from the app. Read: How do I export my bookkeeping details?

Pockets are sub-accounts inside your Found account, each with its own account number. Each account starts with Primary and Taxes pockets, and you can create up to 18 more for expenses, savings goals or revenue streams. Read: Guide to Pockets

Yes. You can create and send invoices for free. Customers can pay by bank transfer, with no transaction fees to receive the payment, or by card, direct debit or Cash App Pay through Stripe, which charges its own processing fees. Read: What are the payment methods available when sending an invoice?

Yes. With Tap to Pay, you can accept contactless card payments on your phone with no extra hardware, once you've set up a Stripe account. Stripe charges its own processing fees. See the Found Fee Schedule. Read: How do I accept in-person card payments?

Found includes security features like app auto-lock with Face ID or other biometrics, and bank transfer approvals that let you block unexpected debits from your account. Read: How do I secure my Found account?

No. Members of the Found team will never ask for the one-time password sent to your email or phone, your account password or your PIN. If a message asks for them, contact Found through the app or the phone number on the back of your Found card to check it's real. Read: Protect your Found account from phishing attempts