How do I add additional users to my Found account?

Whether you want to empower your employees to spend with their own cards or you want to collaborate with a co-owner, partner, or accountant, you can easily add additional users to your Found account.

Found offers three access levels for additional users:

• Admins are able to do just about anything that you can do, including moving money, adding pockets, creating invoices, ordering debit cards, and more. They cannot remove your access or complete certain verifications.

• Cardholders* can make card purchases with virtual cards or a physical card in their name. They will have limited account access to see the cards shared with them, but they cannot move money or spend from your account.

• Accountants have read-only access to a portion of your account. They can view your activity and reports, leave comments, and export data. They cannot move money or spend from your account.

*This feature is currently rolling out, and not all customers may be eligible to issue physical cards to team members yet.

A full breakdown of access by role:

In either case, you can invite someone to access your Found account by following these steps:

1. Open the Business settings menu in your app or on desktop.

2. Select Team access from the menu.

3. Enter the first and last name of the person you’d like to add, as well as their email address.

4. Choose their role.

5. Select Share access and they’ll receive an email invite.

If you’re inviting an admin to a single-owner business, they’ll need to provide their full name, date of birth, and social security number for verification purposes. You can resend an invite at any time from the Team access screen.

FAQs

How do I remove a user from my account?

You can remove any user that you’ve added to your Found account by following these steps:

1. Open the Business settings menu in your app or on desktop.

2. Select Team access from the menu.

3. Find the user that you’d like to remove and select the … icon.

4. Select Remove access from the menu.

When you remove an additional user’s access, they will immediately be removed from your Found account and any cards issued to them will be deactivated.

Can debit cards be issued to my users?

You can order debit cards for Admins and Cardholders with their name and your business name on them. Keep in mind that additional debit cards cost $5, charged from your Found balance. You can also share virtual cards with trusted business partners and employees to use for business purchases.

For each card that you share with your team, you can easily control spending limits, card access, and more by clicking on that card.