What business address should I use?

The business address you provide when opening your Found account depends on your business structure and where you operate.

For incorporated businesses (LLCs and corporations)

Use your business's principal place of business—the physical location where your company conducts most of its operations or where business decisions are made.

For sole proprietors

You do not need to input a business address, as sole proprietorships are associated with you personally.

Frequently Asked Questions

Can I use a P.O. box or virtual mailbox?

No, we cannot accept:

• P.O. boxes

• Commercial Mail Receiving Agencies (CMRA)

• Private Mailboxes (PMB)

• General delivery addresses

• Mail forwarding addresses

• Virtual mailboxes

• APO/FPO military addresses

You must provide a physical street address where your business operates.

Can I use my registered agent's address?

No. Your registered agent's address is for legal service of process only. We need the actual physical location where you run your business.

What if I run a virtual business from home?

If you operate your business entirely online or remotely, use the address where you (the business owner) make business decisions and manage operations. For most virtual businesses, this is your home address.

If you don't have a document that connects your business name to your address, upload documents proving the business owner lives at the address (e.g. a personal utility bill). 

What if I work from multiple locations?

Use the primary location where you conduct most of your business activities or make key business decisions.

Is my business address shared publicly?

No, we don't share your business address publicly or use it for marketing purposes.

Your business address is used solely for banking and verification purposes to comply with banking regulations. It will appear on bank statements and outgoing wires.

Can I use a coworking space address?

Yes, as long as you have a dedicated physical space at that location. 

What if my business address doesn't match my state registration?

We generally recommend that you update your business address with your state’s business filing agency (e.g. Secretary of State) and the IRS as a general best practice, but this is not required to open your Found account as long as we can verify it through other means.

If your address has changed, provide us with other documentation to verify your business address (e.g. utility bill, lease agreement, or bank statement).

Can I change my business address after opening my account?

Yes. If your business address changes, you can update it in your Found account. You will need to provide documentation to verify the new address.

Verifying your business address

To comply with banking regulations, Found is required to verify the business address associated with LLCs and Corporations. Sometimes we can’t confirm this automatically, and we’ll need you to provide documentation instead.

Below are some common reasons why automatic verification may fail, along with potential steps on how to resolve each issue.

Your state doesn’t require or provide a business address

• Why this happens: Some states don’t require businesses to list a business address, or don’t provide us with the business address on record.

• How to resolve: Submit official documentation to Found that shows your business name and business address. We accept any one of the following:

  • A business registration document (e.g. Articles of Formation/Incorporation)

  • A screenshot from your state’s business search website

  • An IRS EIN verification letter (CP-575 or LTR-147C)

  • A recent utility bill, bank statement, or lease agreement

Your business address changed since forming your business

• Why this happens: When a business changes addresses, the update may not appear on official state records.

• How to resolve: If needed, notify your state’s business filing agency (e.g. Secretary of State) of the address change. Submit documentation to Found that shows your business name and current business address. We accept any one of the following:

  • A business registration document (e.g. Articles of Formation/Incorporation)

  • A screenshot from your state’s business search website

  • An IRS EIN verification letter (CP-575 or LTR-147C)

  • A recent utility bill, bank statement, or lease agreement

The business address on your Found account is incorrect

• Why this happens: Customers may have provided a personal or outdated address, or forgot to include secondary address information (e.g. unit or suite number).

• How to resolve: Submit official documentation to Found that shows your business name and business address – we can then update your business address on file. We accept any one of the following:

• A business registration document (e.g. Articles of Formation/Incorporation)

• A screenshot from your state’s business search website

• An IRS EIN verification letter (CP-575 or LTR-147C)

• A recent utility bill, bank statement, or lease agreement

If we need you to confirm or update a business address, you’ll see a prompt in the app.