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Instant Transfer Agreement

Instant Transfer

Last Updated: October 5, 2021

  • Right to Stop Transactions. We may stop any of your transactions or return any funds to their originator if we have reason to believe there may be suspicious activity involved or for any other reason so long as we are not prohibited by law. 

  • Cancellation and Refunds. Prior to funding your Found account, you will be prompted to confirm the transaction. ONCE YOU INITIATE A TRANSACTION, IT CANNOT BE CANCELLED AND YOU ARE NOT ELIGIBLE FOR A REFUND. It is your responsibility to ensure the information is accurate prior to confirming the transaction request.  Point-of-sale (POS) debit transactions cannot be canceled. If you would like to cancel a POS transaction, please contact the merchant where the transaction was initiated for further assistance.

  • Contact Us. If you believe your Found account has been compromised or that a transaction from your Linked Account was completed without your permission, please contact [email protected] immediately.

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*Found is a financial technology company, not a bank. Banking services are provided by Piermont Bank, Member FDIC. The funds in your account are FDIC-insured up to $250,000 per depositor for each account ownership category.

The Found Mastercard Business debit card is issued by Piermont Bank pursuant to a license from Mastercard Inc.

The information on this website is not intended to provide, and should not be relied on, for tax advice.

**Direct deposit funds may be available for use for up to two days before the scheduled payment date. Early availability is not guaranteed.

Found partners with various providers to enable you to compare offers from participating institutions, such as lending, filing service, and insurance providers. Found is not a lender, a filing service, nor an insurance provider.