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How do I request a replacement physical card?

How do I request a replacement physical card?

If your Found debit card is lost, stolen, or damaged, you can request a free replacement card directly through your Found app. Here's how:

  1. Log into your Found account and tap the debit card icon.

  2. Find your physical card in the cards stack and tap it.

  3. Tap Request replacement card.

If you suspect that your card has been lost or stolen, choose My card is lost or stolen. This will deactivate your previous card, so it will not be able to be used again.

If you are replacing your card due to damage to the card or chip, choose My card is damaged.

If you are trying to update the information printed on your card, including your business name, choose I want to update my card.

From there, you'll be able to set up a new card, update your shipping address and adjust your business name, if needed. Your Found card should arrive within 5-10 business days.

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*Found is a financial technology company, not a bank. Banking services are provided by Piermont Bank, Member FDIC. The funds in your account are FDIC-insured up to $250,000 per depositor for each account ownership category.

The Found Mastercard Business debit card is issued by Piermont Bank pursuant to a license from Mastercard Inc.

The information on this website is not intended to provide, and should not be relied on, for tax advice.

**Direct deposit funds may be available for use for up to two days before the scheduled payment date. Early availability is not guaranteed.

Found partners with various providers to enable you to compare offers from participating institutions, such as lending, filing service, and insurance providers. Found is not a lender, a filing service, nor an insurance provider.

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