Issuing a refund for an Invoice that has been paid will depend on how the client paid the Invoice.
If your client paid the Invoice using their credit or debit card, the payment was processed through Stripe. In this case, the refund would need to be issued through your Stripe account.
If you have any questions about the processing of this refund please contact Stripe support directly.
If your client paid via a direct transfer (ACH bank transfer, Wire transfer, Found-to-Found transfer) into your Found account you can send them back a payment from your Found account. In your Found account, you can click the ‘Send Money’ option and select ‘Pay a person or business’ to send an ACH bank transfer payment out of your Found account back to the client.
Found is a financial technology company, not a bank. Banking services are provided by Lead Bank, Member FDIC. The funds in your account are FDIC-insured up to $250,000 per depositor for each account ownership category. FDIC insurance only covers the failure of an FDIC-insured depository institution.
²The Found Mastercard Business debit card is issued by Lead Bank pursuant to a license from Mastercard Inc. and may be used everywhere Mastercard debit cards are accepted.
⁴Optional subscriptions to Found Plus for $19.99/month or $149.99/year or Found Pro for $80/month or $720/year. There are no monthly account maintenance fees, but other fees such as transactional fees for wires, instant transfers, and ATM apply. Read Found Fee Schedule.
The information on this website is not intended to provide, and should not be relied on for, tax or legal advice.
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