How do I verify the business name on my account?

When you sign up for Found, you’re asked to provide information about your business including your business’s structure, address, and name. Incorporated businesses are verified during the onboarding process and can accept deposits once their account is fully open.

Sole proprietors operating under an assumed or trade name will need to complete a few extra steps to verify their authority to operate under that name. In Found, follow these steps:

1. Select the Settings icon and then select the Gear icon.

2. Select Business information from the menu.

3. Tap Business name and enter the name of your business.

4. Add documentation showing that you have authority to operate under that business name.

Be sure that your business name is correct and free of typos before submitting it. Once submitted, our Customer Experience team will review your documentation within 1 to 3 business days.

Once your business name has been verified, you will be able to accept deposits to that name and, if you choose, add up to three DBAs that you operate under.

FAQs

What documentation do I need to update my business name?

In order to process a name change for your business, our team will need an official document from the IRS or Secretary of State to verify the new name of your business. We accept the following documents for verifying business names:

• IRS EIN verification letter

• Trade name certificate

• Fictitious Business Name Statement

• Assumed Name Certificate

What if I operate under a DBA?

Once your business name has been verified, you will be able to accept deposits to that name and, if you choose, add up to three DBAs that you operate under.

Why can’t I update my business name?

Once your business name has been verified, either through this process or during onboarding, you cannot make changes to that business name. You may, however, be able to add a DBA, if your business operates under multiple names.

If your business name has a typo or other error, reach out to our Customer Experience team through your app and we’ll take care of it.