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Why haven't I received my Found card yet?

Why haven't I received my Found card yet?

Your Found card should arrive 7-10 business days after you’ve created your account.

While you're waiting for your card to arrive, you can use your card details to make online purchases, or to link your card to Apple Pay or Google Pay. You can access your card details on your “Balance” tab by clicking on the debit card image in the center of your screen.

If you don't receive your Found card within 7-10 business days, you can request that a new card be shipped to you by following these steps:

  1. Log into your Found account and tap the debit card icon on the Overview page.

  2. Click Request replacement card.

  3. Choose My card was lost or stolen from the list.

Once you do so, a new card will be shipped to you. Note that you will receive new card details once you request a replacement card; if you’ve linked your card to any payment services such as Apple Pay, you will need to update those card details.

Found is available on iOS, Android, and desktop.


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Questions? We’re here.

Email our support team at [email protected]

Found is a financial technology company, not a bank. Banking services are provided by Piermont Bank, Member FDIC.

The Found Mastercard debit card is issued by Piermont Bank pursuant to a license from Mastercard Inc.

The information on this website is not intended to provide, and should not be relied on, for tax advice.

Direct deposit funds may be available for use for up to two days before the scheduled payment date. Early availability is not guaranteed.