If you need more information about a wire transfer, you’ll need to request an Input/Output Message Accountability (IMAD/OMAD) number from the originating bank.
Similar to trace numbers, IMAD/OMAD numbers are uniquely assigned to wire transfers that can be used to investigate and track these transfers. They’ll look something like this: YYYYMMDDXXXXXXXX012345.
Please include the following information:
Name of sender
Bank the deposit was sent from
Sender’s Routing Number
Sender’s Account Number
Whether it was a Wire Transfer or ACH (Bank) Transfer
Trace Number or IMAD/OMAD Number
Name of receiver
Providing all of this information will allow us to immediately start the investigation process.
Questions? We’re here.
Email our support team at [email protected]
Found is a financial technology company, not a bank. Banking services are provided by Piermont Bank, Member FDIC.
The Found Mastercard debit card is issued by Piermont Bank pursuant to a license from Mastercard Inc.
The information on this website is not intended to provide, and should not be relied on, for tax advice.