If you need more information about a wire transfer, you’ll need to request an Input/Output Message Accountability (IMAD/OMAD) number from the originating bank.
Similar to trace numbers, IMAD/OMAD numbers are uniquely assigned to wire transfers that can be used to investigate and track these transfers. They’ll look something like this: YYYYMMDDXXXXXXXX012345.
Please include the following information:
Sender Details
Name of sender
Bank the deposit was sent from
Sender’s Routing Number
Sender’s Account Number
Transaction Details
Amount Sent
Date Sent
Whether it was a Wire Transfer or ACH (Bank) Transfer
Trace Number or IMAD/OMAD Number
Recipient Details
Name of receiver
Routing number
Account number
Providing all of this information will allow us to immediately start the investigation process.
Found is a financial technology company, not a bank. Banking services are provided by Lead Bank, Member FDIC. The funds in your account are FDIC-insured up to $250,000 per depositor for each account ownership category. FDIC insurance only covers the failure of an FDIC-insured depository institution.
²The Found Mastercard Business debit card is issued by Lead Bank pursuant to a license from Mastercard Inc. and may be used everywhere Mastercard debit cards are accepted.
⁴Optional subscriptions to Found Plus for $19.99/month or $149.99/year or Found Pro for $80/month or $720/year. There are no monthly account maintenance fees, but other fees such as transactional fees for wires, instant transfers, and ATM apply. Read Found Fee Schedule.
The information on this website is not intended to provide, and should not be relied on for, tax or legal advice.
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