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What is a trace number?

What is a trace number?

Trace numbers are unique 15-digit identifiers that are assigned to bank transfers made through the ACH network when they’re sent from one institution to another.

These numbers are used to identify a specific transfer among many others sent that day, often used to trace that deposit’s steps between being sent and being received. It’s important to note that the first 8 digits of the trace number are the routing number of the bank that’s sending the deposit. 

What if I was sent a wire transfer?

Found does not currently accept wire transfers, which means that any wires sent to your Found account will be automatically returned. If you need more information about that wire, you’ll need to request an Input/Output Message Accountability (IMAD/OMAD) number from the originating bank.

Similar to trace numbers, IMAD/OMAD numbers are uniquely assigned to wire transfers that can be used to investigate and track these transfers. They’ll look something like this: YYYYMMDDXXXXXXXX012345.

What do I need to provide to Found to trace a deposit?

Please include the following information:

  • Sender Details

    • Name of sender

    • Bank the deposit was sent from

    • Sender’s Routing Number

    • Sender’s Account Number

  • Transaction Details

    • Amount Sent

    • Date Sent

    • Whether it was a Wire Transfer or ACH (Bank) Transfer

    • Trace Number or IMAD/OMAD Number

  • Recipient Details

    • Name of receiver

    • Routing number

    • Account number

Providing all of this information will allow us to immediately start the investigation process.

Need a hand?
Email our support team at help@found.com
Banking services are provided by Piermont Bank, Member FDIC.