What is a trace number?

A trace number is a unique identifier that can be used to investigate a deposit. The type of trace number depends on how the deposit was sent:

• ACH transfers use an ACH Trace ID, which is exactly 15 digits (numeric only). The first 8–9 digits identify the originating bank’s routing number, and the remaining digits are a sequence number. Alphanumeric strings or numbers that aren’t 15 digits are not ACH Trace IDs.
• Wire transfers use an Input/Output Message Accountability (IMAD/OMAD) number assigned by the originating bank, which looks something like YYYYMMDDXXXXXXXX012345.

If you need more information about a wire transfer specifically, request the IMAD/OMAD number from the originating bank.

What do I need to provide to Found to trace a deposit?

Please include the following information:

• Sender Details

  • Name of sender
  • Bank the deposit was sent from
  • Sender’s Routing Number
  • Sender’s Account Number

• Transaction Details

  • Amount Sent
  • Date Sent
  • Whether it was a Wire Transfer or ACH (Bank) Transfer
  • Trace Number or IMAD/OMAD Number

• Recipient Details

  • Name of receiver
  • Routing number
  • Account number

Providing all of this information will allow us to immediately start the investigation process.