Online vs. Traditional Banking: How to Choose the Right Small Business Bank Account

Starting your own business means making smart financial decisions from day one. One of your first moves should be opening a business bank account to keep your business and personal finances separate. This simple step simplifies your bookkeeping and helps you track income and expenses more effectively.

But with so many banking options available—from big banks with local branches to specialized online banks—how do you choose what's right for your business? We'll help you understand your options and make the best choice for your needs.

What is online banking?

Online banking is a digital platform that lets you manage your bank account online, without having to visit a physical branch. You can access your account information, check your account balance, transfer funds, pay bills, and deposit checks from anywhere with an internet connection. This makes it an attractive option for freelancers and small business owners who need to manage their finances on the go. It’s also appealing for people who don’t live near a branch, or just don’t want to make the trip. 

Most traditional banks offer some online features through their websites or apps, but you’ll still likely have to visit a branch for certain transactions.

Pros of online banking:

• Convenience: Online banking wins for convenience. It’s highly accessible, allowing customers to manage their finances from anywhere at any time.

• Lower fees: Online banks typically have lower fees compared to traditional banks, which can be helpful for budget-conscious small business owners.

• Higher interest rates: Online banks may offer higher interest rates on savings accounts and other deposit accounts, which is a boon if you’re looking to earn more money on your deposits.

• Easy to use: Online banking platforms are usually user-friendly and intuitive, making it easy for customers to navigate and manage their finances.

• Mobile-first banking: Nearly every online bank offers a mobile banking app so you can manage your account wherever your phone may take you.

• Advanced features: Online banks often offer extra features, such as budgeting tools and automatic savings plans.

Cons of online banking:

• Security concerns: Online banking can be perceived as less secure, though many offer extra security features to offset this risk.

• Limited in-person services: While online banking often offers phone, email and live chat support, in-person customer service is usually not available. 

• Potential for technical glitches: If you’re relying solely on online access for your banking, a technical error or internet outage can hinder you.

What is traditional banking?

Traditional banking involves conducting financial transactions through physical bank branches—the way banking has operated for centuries. With traditional banking, you can walk into a branch, speak face-to-face with a banker, deposit or withdraw funds, and access services like loans and mortgages.

Traditional banks may have branch networks across the country or focus on specific geographic regions. While most now offer online components through websites and mobile apps, you'll still need to visit a branch for certain transactions and services.

Pros of traditional banking:

• Face-to-face customer service: If you love the IRL experience, traditional banking might be for you. This can sometimes come with a more personalized experience, where you can interact face-to-face with bankers, and get help and advice on the spot.

• Comprehensive financial services: Many traditional banks offer loans, mortgages, investment products, and insurance—useful if you need multiple financial services from one provider.

• Physical branches: You can visit a branch to handle transactions, deposit large amounts of cash, or get certified checks when needed.

• Security: If cybersecurity is a concern for you, traditional banks may help you rest easy. 

Cons of traditional banking:

• Limited access hours: Getting to a branch while it’s open can be a real chore. If you travel or move, traditional banks may not have branches where you’re headed.

• Longer wait times: Traditional banks can often be busy, leading to longer wait times for customers who need to speak with a banker or complete a transaction.

• Higher operating costs: Traditional banks often charge higher fees to cover the costs of maintaining physical branches and larger staff.

• Limited technology: Traditional banks may not offer the same features or technology as online banks.

• Manual processes: Often, paperwork can still be a hassle with traditional banks. Filling out paper forms and snail-mailing documents can be time-consuming and less efficient compared to online banking.

Small Business Banking Decision Framework: 4 Essential Questions

Choosing the right banking option is a critical decision that can have a significant impact on your day-to-day operations and finances. As you weigh your options, here are four questions to ask yourself:

1. Do you prefer personal service or convenience? 

Your banking preference depends on whether you value instant access or face-to-face guidance for your business needs.

• Choose Online Banking if: You're comfortable managing all your business finances digitally without needing in-person guidance or support from local bankers. 

• Choose Traditional Banking if: You value face-to-face consultations, need help with complex financial decisions, or prefer building relationships with local bankers.

2. What’s your fee tolerance for business banking?

The cost structure of your chosen banking type directly impacts your business's bottom line.

• Choose online banking if: Choose online banking if: You want to minimize banking fees.

• Choose traditional banking if: You're willing to pay monthly maintenance fees for comprehensive in-person services.

3. Which banking features matter most to your business?

Different banking types excel at different features depending on your business operations.

• Choose online banking if: You need advanced mobile apps, automated expense categorization, or accounting software integration.

• Choose traditional banking if: You require full-service lending departments, investment advisory services, business credit lines, or safe deposit boxes.

4: How Do You Prefer to Handle Banking Tasks?

Your comfort level with digital tools versus in-person assistance should guide your banking choice.

• Choose online banking if: You're comfortable with smartphone apps, online bill pay, and mobile check deposits for streamlined processes.

• Choose traditional banking if: You prefer discussing financial decisions in person or need guidance on complex transactions from dedicated business bankers.

While traditional banking has its merits, online banking is quickly becoming the go-to option for small business owners. With its convenience, lower fees, and advanced features, it's worth considering when choosing the right banking option for your business.

How to open a business bank account

If you’ve decided online banking is the right fit, the next step is opening a business bank account. It’s often easier than you might think, and it can be done from wherever you are, instead of waiting for an appointment at a traditional bank. 

1. Gather the required documents: Before opening a business bank account online, you’ll need to have some information handy, including your legal name and address, your social security number, date of birth, and some tax information.

2. Fill out the application: This typically involves filling out an online form with your business and personal information. You may also need to answer some questions about your business and its financial needs.

3. Wait for approval: After you submit your application, the online bank will review it and determine whether to approve your account. Sometimes accounts are activated immediately, and other accounts might take up to 48 hours to be approved and activated. The wait time depends on the online bank.

4. Fund your account: Once your account is approved, you can fund it in a variety of ways. A few options include transferring money from your existing bank account, wire transfers, payment apps like Venmo or CashApp, and setting up direct deposit. 

5. Activate your physical card: When your physical card arrives, follow the steps to activate it. Many online banks will provide a virtual card you can start using right away. 

Have you Found your small business bank yet?

Online banking offers significant advantages for most small business owners: lower fees, better convenience, and advanced features that help streamline your finances. While traditional banking has its place—especially if you need extensive in-person services—online banking is becoming the go-to choice for entrepreneurs who want efficiency and cost savings.

Ready to simplify your business banking? Found offers an all-in-one banking solution with business accounts, invoicing tools, and bookkeeping features designed specifically for small businesses and freelancers. It's smart, simple, and you can sign up in as little as five minutes. 

This material has been prepared for informational purposes only.