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How do I request a new Found debit card?

How do I request a new Found debit card?

If your Found debit card is lost, stolen, or damaged, you can request a free replacement card directly through your Found app. Here's how:

  1. In your Found account, tap the debit card icon on the Overview screen

  2. Click the Request replacement card link

  3. Choose one of three options:

    1. If you no longer have access to your card, pick My card is lost or stolen.

    2. If you still have your card but are unable to use it, pick My card is damaged.

    3. If you still have your card but would like to change the information or design on the card, pick I want to update my card.

Selecting My card was damaged or I want to update my card will cause a new Found card with the same card number to be shipped to you.

If you select My card was lost or stolen, your old card details will be automatically disabled. Your new card details will be available immediately within your Found app so that you can continue to make online purchases with your Found account.

New physical cards typically arrive within 5-7 business days.

Found is available on iOS, Android, and desktop.

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Questions? We’re here.

Email our support team at help@found.com

Banking services are provided by Piermont Bank, Member FDIC.

The information on this website is not intended to provide, and should not be relied on, for tax advice.